Congratulations to Lance Calloway and Renee Seitz for being selected as the Noel Kohler Award recipients of 2022!
I am pleased to announce that Lance Calloway is the latest recipient of the Noel Kohler Award. Some of the attributes I see in Lance are his commitment to be a team player, desire to grow his knowledge and his customer obsessed focus towards customers. Although we often get great feedback on Lance from his peers, I want to share a little that we received from two of our Market Managers and one of our largest McDonald’s Customers.
“During our meeting, both Jerry and Mike offered unsolicited comments about Lance, praising his responsiveness, helpfulness, and attitude. They commented to me that the “customer service we get from H+K is about 10x better than what we get from Franke.” That’s an actual quote. Lance’s efforts are indispensable towards creating that level of service”.
“Lance has been a tremendous asset to our team. He is always quick to have the answer and is very specific and detailed in the information he provides. Lance is willing to learn and step out of his responsibilities to broaden his expertise. Lance’s demeanor with customers truly makes H+K shine and our customers rely on Lance as much as we all do. Lance can look at kitchen layouts with a broader mindset and has produced solutions that others can’t see. Lance understands from the McDonald’s Operator’s point of view, so he puts them at ease, and they trust what he has to say. Congratulations Lance on earning the Noel Kohler award! It is well deserved”. (Susan Draus)
Congratulations Lance and keep up the customer obsessed service! (Submitted by Doug Card)
Renee joined H+K in 2019 and has been a valued contributor from the start. Since taking on the Account Management of RBI back in 2020, Renee has been invaluable to the Strategic Team. She has worked tirelessly in support of the Burger King, Popeyes, and Tim Horton's brands. Her dedication has led to the growth of these customers, as well as possible new business from Inspire Brands, Focus Brands, Wingstop, Raising Canes, and Chipotle.
Her leadership has brought the team together even through tough times. COVID and supply chain issues have been difficult for everyone, but Renee has made it so much better with her continual support of the H+K brand and our customers. Renee finds a way to work through the challenges and displays such a positive attitude to those around her. We are proud to have her on our team and congratulate her on this well-deserved award!
We strive to be the global leader in providing distinctive value through Integrated Equipment and Service Solutions to the restaurant and retail industry that enables our customers, partners and employees to succeed.
Based on our customers’ increased needs we are utilizing the Integrated Project Management model to actively develop new competencies in areas of field data collection and in the creation of architectural engineering drawings. This in turn translates into site execution while monitoring suppliers manufacturing schedules and influencing their inventory management. This extended role is particularly valuable in more mature markets with significant numbers of rebuilds and relocations.
© 2021 H+K International